Privacy Policy – APEX COACHING


1. App Publisher

The application APEX COACHING is operated by:

Status: Entrepreneur
Country of operation: United Arab Emirates (UAE)
Contact email: coachsou76@gmail.com

2. Introduction

Protecting your personal data is a priority for APEX COACHING.

This Privacy Policy explains how your data is collected, used, stored, and protected when using the application.

By using APEX COACHING, you agree to the practices described in this policy.

3. Data Collected

As part of the coaching service, we may collect the following data:

🔹 Personal Data

  • First and last name

  • Email address

  • Phone number

  • Age

🔹 Health and Fitness Data (Sensitive Data)

  • Weight, height

  • Body measurements

  • Physical condition data

  • Eating habits

  • Progress tracking data

⚠️ This data is considered sensitive and is handled with enhanced security measures.

🔹 Activity Data

  • Completed workouts

  • Coaching interactions

  • Private messages within the app

🔹 Technical Data

  • IP address

  • Device type

  • Usage data

  • App navigation data (via analytics tools)

4. Purpose of Data Collection

Your data is used to:

  • Provide personalized coaching

  • Track your progress

  • Adjust training programs

  • Improve app performance

  • Provide customer support

  • Communicate with you (email, WhatsApp)

5. Legal Basis

Data processing is based on:

  • Your explicit consent

  • The execution of the coaching service

  • Legal obligations

6. Payments

Payments are securely processed through third-party providers:

  • Stripe

  • Apple Pay

  • Google Pay

APEX COACHING does not store any payment details.

7. Data Sharing

Your data is never sold.

It may be shared only with:

  • Payment providers

  • Analytics tools (e.g., Google Analytics)

  • Communication services (email, WhatsApp)

  • Secure hosting providers

All partners are subject to strict confidentiality obligations.

8. International Data Transfers

Your data may be processed or stored outside your country of residence, including in the United Arab Emirates.

Appropriate safeguards are implemented to ensure data protection.

9. Data Retention

Your data is retained:

  • For the duration of your use of the application

  • Up to 3 years after your last activity

10. Security

We implement appropriate technical and organizational measures, including:

  • Secure hosting

  • Restricted access to data

  • Protection of sensitive information

11. Your Rights

In accordance with applicable regulations (including GDPR), you have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

To exercise your rights:
📧 coachsou76@gmail.com

12. Cookies and Tracking Technologies

The application uses analytics tools (e.g., Google Analytics) to improve user experience and performance.

13. Important Disclaimer (Non-Medical Coaching)

APEX COACHING provides fitness and nutritional guidance.

⚠️ This service does not replace medical advice.
If you have any health concerns, you should consult a qualified healthcare professional.

14. Policy Updates

This Privacy Policy may be updated at any time.
Users will be informed through the application.

15. Contact

For any questions regarding this Privacy Policy:
📧 coachsou76@gmail.com